Time Changes #598914

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Dear Valued Customers, 

In many of our U.S. based service areas as of November 7, 2021 at 2am in your local timezone, clocks will
be adjusted because Daylight Savings Time ends. Our servers automatically adjust and will update your 
phones the next time they check-in. (which usually occurs Sunday at midnight in your local timezone). If 
for some reason your phone does not update or you simply want to update prior to their next check-in,
please follow these instructions: 

NOTE: When rebooting extensions yourself, we do not suggest rebooting all extensions at the same time 
during the business' operational hours. This is because extensions are unavailable for use during the 
reboot process. 

1. Press the Menu (on older models the Intercom) key. 
2. Press 3. 
3. Press 2. 
4. When prompted for a password, type 456 then press the button under Enter shown on the on-screen 
display. 
5. Press 3. 
6. When prompted to Reboot Phone, press the button under Yes shown on the on-screen display. 

Once your extension completes the reboot process (which can take up to 7 minutes in rare cases) the 
correct time and date should be displayed. If not, please visit https://support.voipster.org to open a 
ticket. If you do open a ticket, please include: 

Your name 
Business name 
Primary telephone number 
Extension(s) to be rebooted 
Best time frame to conduct the reboot (extensions are unavailable for use during the reboot process) 
One of our technicians will be happy to assist you. 

Sincerely, 
Technical Support 
VoIPster Communications, Inc. 
US Toll-Free: +1.844-991-VoIP (8647) 
International: +1.502-991-VoIP (8647) 
US & International Fax: +1.502-379-4303