Rebooting Your Phone System #486135

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Good Afternoon,

This morning, November 20, 2021, a slight few of our customer were having issues with their phone systems. There is not specific technical issure that has been brought to our attention at this time.

We are highly recommending that all of our clients reboot their phones in order to avoid any issues in the future. We are providing the instructions below:

NOTE: When rebooting extensions yourself, we do not suggest rebooting all extensions at the same time during the business' operational hours. This is because extensions are unavailable for use during the reboot process. 
1. Press the Menu (on older models the Intercom) key. 
2. Press 3. 
3. Press 2. 
4. When prompted for a password, type 456 then press the button under Enter shown on the on-screen display. 
5. Press 3. 
6. When prompted to Reboot Phone, press the button under Yes shown on the on-screen display. 

Once your extension completes the reboot process (which can take upto 7 minutes in rare cases) the correct time and date should be displayed. If not, please visit https://support.voipster.org to open a ticket. If you do open a ticket, please include: 

Your name 
Business name 
Primary telephone number 
Extension(s) to be rebooted 
Best time frame to conduct the reboot (extensions are unavailable for use during the reboot process) 

One of our technicians will be happy to assist you. 


Sincerely, 
Technical Support 
VoIPster Communications, Inc. 
US Toll-Free: +1.844-991-VoIP (8647) 
International: +1.502-991-VoIP (8647) 
US & International Fax: +1.502-379-4303